If you are not fully satisfied with your The Whispering Pages Custom Book Embosser, you may return it within 90 days of delivery for a full refund or exchange. Please ensure the product is in its original condition and packaging. Contact our customer service team at thewhisperingpagesshop01@gmail.com or through the contact form on our website at thewhisperingpagesshop.com to initiate the return process, and we will guide you through the steps to ensure a smooth experience!